Your satisfaction matters to us. Please review our return and refund terms below.
- Wrong product delivered - Product received damaged or defective - Expired product delivered
- Complaint after 48 hours of opening the package - Used or partially used products - Personal preference (taste or aroma)
1. Contact us within 48 hours of receiving the product. 2. Share photo/video evidence along with your order invoice number. 3. After verification we will arrange a replacement or refund.
Approved refunds are processed to your mobile banking (bKash/Nagad) within 3–7 working days.
Last updated: 9/7/2026